Privacy Policy
Last updated: March 17, 2026
1. Introduction
Merch Designer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered design generation service. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
Personal Information
When you create an account or use our Service, we may collect:
- Name and email address
- Password (stored in encrypted form)
- Payment information (processed securely by Stripe)
- Profile information you choose to provide
Usage Information
We automatically collect certain information when you use the Service:
- Design prompts and generation history
- Device information and browser type
- IP address and approximate location
- Usage patterns and feature interactions
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain the Service
- Process transactions and manage subscriptions
- Send important notifications about your account
- Improve and personalize your experience
- Analyze usage patterns to enhance our Service
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party companies that help us operate the Service (e.g., Stripe for payments, cloud hosting providers)
- AI Processing: Design prompts are processed by AI services to generate your designs
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may retain certain information after account deletion for legal compliance, fraud prevention, or legitimate business purposes. Design history may be retained to improve our AI models in anonymized form.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at the email address below.
8. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how you use our Service. You can control cookies through your browser settings, but disabling cookies may affect functionality.
9. Children's Privacy
The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: privacy@merchdesigner.com